What is Emotional Intelligence (EI)?


“The capacity for recognizing our own feeling and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.”

Daniel Goleman Ph.D.

What are the benefits of increasing your emotional intelligence as individuals and corporations?

Emotional Intelligence contributes to effective performance at work, outstanding leadership, and deeply satisfying relationships in life.

Research shows that IQ takes second position to EI in determining outstanding job performance.

For more information, please visit our page on the business case for emotional intelligence.

Here are some additional facts:

• In a study of more than 2,000 managers from 112 large organizations, 81% of the competencies that distinguished outstanding managers were related to emotional intelligence. (Boyatzis, The Competent Manager, 1982)

• A study of 40 different corporations showed that emotional intelligence was twice as important in contributing to excellence as pure intellect and expertise. (Goleman, Working with Emotional Intelligence, 1997, (Cf. Jacobs & Chen, 1997)

• In professional and technical fields the threshold for entry is an IQ of 110-120. Since everyone is in the top level or so of intelligence, IQ itself offers relatively little advantage. (Goleman, Working with Emotional Intelligence, 1997 (Cf. Carnavale, 1989)

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